Returns & Exchanges
We want you to love your new Ocushield eyewear, but if you are not completely satisfied, we offer a 30-day hassle-free return or exchange policy for all items in original condition. Your eye health and style are our top priorities, so we make the process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.
- 3.Pack and Ship
Place the eyewear in its original protective case and packaging to ensure it arrives safely, then drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.